As a key part of GDPR compliance, we’ve made our terms and policies easier to understand and described our data processing practices in clear language.
2. What Personal Data Do We Collect?
Personal Data provided by you
Personal data about you upon registration - You will be asked to provide your email address to establish an Account.
Personal data that you choose to provide us to obtain additional Services or specific online Services – If you request to participate in an optional Site feature, or request enhanced Services or other elective functionality, we may collect additional information from you.
Personal Data as you use our Site or Services
We will collect information about you as you use the Site or Service, such as your IP address, browser type and version, operating system, referral source and device information.
Through tracking services, we will collect information about you such as length of visit, page views and navigation paths, as well as information about the timing, frequency and pattern of your usage, operating system, device information, behavior, visited pages, etc. This anonymous information can not be identified directly with you. We collect information about purchases you've made through our Site or Services, such as product type, subscription type, date of purchase, etc.
Personal Data about you if you visit as a guest
Certain limited Services are available without being required to log in to or establish an Account, also referred to as Guest Usage. Such is visiting our trade site, accessing a download or upload link and others. We will collect information about you such as length of visit, page views and navigation paths, as well as information about the timing, frequency and pattern of your service usage, operating system, device information, behavior, visited pages. This anonymous information can not be identified directly with you.
Personal Data about you from third-party sources
Personal Data from payment processors: we will collect information about you from payment providers when you purchase products offered on the Site or Service. Information varies per payment providers but might include: your IP address, country, email, post code, name, last four digits of your card.
Personal Data about your friends and contacts – It may be easier to share content with your friends and contacts if you provide their email addresses while using the Service or if you connect your contact list or friend list to your Account. If you choose to connect your contact list information on your device with your Account and/or establish an account connection between a social media platform and your Account, we will collect and use your contact list or friend list information to show suggestions when you want to share content from your CETV account with someone.
Personal Data about you when you register with third party services - When you choose to establish an Account at CETV with a third party service, we might receive information about you such as name, language, gender and other, depending on the access permissions you allow.
Other information we collect related to your use of our Sites or Services
We may collect additional information from or about you when you communicate with us, contact our customer support teams or respond to a survey.
3. Why Do We Retain Personal Data?
4. How Do We Process Personal Data?
We may Process your Personal Data for a variety of reasons that are justified under data protection laws in the European Economic Area (EEA) and Switzerland.
To operate the Sites and provide the Services, including to:
initiate a payment
authenticate your access to Account.
communicate with you about your Account, the Sites, the Services, or CETV.
create an account connection between your Account and a third-party account or platform.
For our legitimate interests, including to:
enforce the terms of our Sites and Services;
manage our everyday business needs, such as monitoring, analyzing;
anonymize Personal data in order to provide aggregated statistical data to third parties, including other businesses and members of the public, about how, when, and why Users visit our Sites and use our Services.
to manage our business needs, such as monitoring, analyzing, and improving the Services and the Sites’ performance and functionality.
to manage risk and protect the Sites, the Services and you from fraud by verifying your identity, and helping to detect and prevent fraud and abuse of the Sites or Services.
to comply with our obligations and to enforce the terms of our Sites and Services, including to comply with all applicable laws and regulations.
With your consent, including to:
to market to you by delivering marketing materials about CETV products and online Services. We may also Process your Personal Data to tailor certain Services or Site experiences to better match our understanding of your interests.
to respond to your requests, for example to contact you about a question you submitted to our customer service team.
You can withdraw your consent at any time and free of charge. Please refer to the section on “Your Privacy Choices” for more information on how to do that.
5. Do We Share Personal Data?
with payment providers in order to initialize a payment process - personal data necessary to facilitate the transaction;
with third party services monitoring the proper functioning of the service - Anonymous data and performance analytics to help us enhance Users’ experiences.
We may share information about you with other parties for CETV’s business purposes or as permitted or required by law, including:
if we need to do so to comply with a law, legal process or regulations;
to law enforcement authorities or other government officials, or other third parties pursuant to a subpoena, a court order or other legal process or requirement applicable to CETV;
if we believe, in our sole discretion, that the disclosure of Personal Data is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
to protect the vital interests of a person;
to investigate violations of or enforce a user agreement or other legal terms applicable to any Service;
to protect our property, Services and legal rights;
to facilitate a purchase or sale of all or part of CETV’s business;
to help assess and manage risk and prevent fraud against us, our Users and fraud involving our Sites or use of our Services, including fraud that occurs at or involves our business partners, strategic ventures, or other individuals, and merchants;
to companies that we plan to merge with or be acquired by; and
to support our audit, compliance, and corporate governance functions.
With your consent:
We share your Personal Data and other information with your consent or direction, including if you authorize an account connection with a third-party account or platform.
We share your Personal Data with advertising and analytical companies to deliver information relevant to you about new features and offers.
Profile Information You Make Available to Others:
By using any CETV Site or the Services you may make certain of your Personal Information available to others. For example, your email address will be visible when you share a file or a folder with another user of the Site or Services. You should therefore ensure that any person who you share a file or folder with is someone who you are happy to share your email address with.
In addition, CETV may provide aggregated statistical data to third-parties, including other businesses and members of the public, about how, when, and why Users visit our Sites and use our Services. This data will not personally identify you or provide information about your use of the Sites or Services.
We do not share your Personal Data with third parties for their marketing purposes.
6. Automated decision making and profiling
We use the information about you and your usage of the service:
to send you automated messages or notifications relevant to your user experience.
to run usability and A/B tests to help us improve our service.
7. Processing in the EU and the US
Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside your state, province or country. Please be advised that we process and store all information on secure servers in the United States and/or the European Union. This is necessary in order to process your Personal Information. The laws in the United States or the European Union may not be as protective of your privacy as those in your location. By using our Site or Services and submitting Personal Information via the Site, you agree to this collection, use, transfer, and disclosure of your Personal Information and that such collection, use, transfer, and disclosure shall be governed by applicable laws in the United States and the European Union.
9. Do we process special categories of personal data?
CETV does not process any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.
10. What Privacy Choices Are Available To You?
At CETV, we want to give you maximum control over your personal data.
Some of our services may require some information from you in order for us to deliver a quality features and to help us improve our service.
Here are some options you have regarding the information you provide us with:
11. Email address
The email address is an attribute when used as a unique identification upon login. You can, however, change your email address at any given moment. We may send you marketing content about our Sites, Services, products. You can opt out of these marketing communications we send by following the instructions in the emails you receive. If you have an Account with us, you can also adjust your communication preferences in your Account settings.
Note: We will send communications to you that are required or necessary to send to Users of our Services, notifications that contain important information about the status of your account and other communications that you request from us. You may not opt out of receiving these communications, as long as you are using the service, but you will stop receiving it once you deactivate your account.
12. Phone number
You may choose to provide your phone number for your account, You can change your phone number at any moment from your Account settings. Upon deactivating your account your phone number will be erased from our data base.
13. Your name and country (for invoicing)
You can change your name and/or country from Account settings.
You may have options available to manage your cookies preferences. For example, your browser or internet device may allow you delete, disable, or block certain cookies and other tracking technologies. You can learn more by visiting AboutCookies.org. You may choose to enable these options, but doing so may prevent you from using many of the core features and functions available on a Service or Site.
15. Third party accounts
When you create backups, import contacts or register with Facebook, you may connect your CETV account with other 3rd party platforms. We may receive different information about you when this connection is made, but none of the features related to this connection are mandatory and you may choose not to link your CETV account. If you do, refer to the privacy notice that governs the third-party platform for more information on the choices you may have.
If you don't agree with how we handle your information and wish to withhold your consent, you can do so by deleting your account from CETV.
Your personal information and files will be deleted without undue delay.
For other claims regarding your personal information and privacy, contact us at firstname.lastname@example.org
16. What Are Your Rights?
In this section, we have summarized the rights that you have under data protection law. For a more detailed explanation of your rights, please refer to the relevant laws and guidance from the regulatory authorities.
The right to be informed
The right to rectification
If you believe we have the wrong data about you, or that your data is incomplete, feel free to change it at any time through your Account settings.
The right to erasure
When you delete your CETV account data and files are deleted without undue delay.
The right to restrict processing
You can temporary restrict the processing of your data by suspending your account. Suspended accounts are kept for 3 months, unless specifically stated otherwise. During this period the account can be restored at any time and information or files will be lost. At the end of the period non-restored accounts are deleted automatically and information is deleted. Contact us at email@example.com to request account suspensions by stating your reasons.
The right to data portability
Contact us at firstname.lastname@example.org to request a copy of the data we store about you. Once it is ready, you will receive the file via email.
The right of access
The right to object
On top of the ability to opt out of processing by changing your settings, you can object to the processing of certain forms of data, asdescribed in Privacy Options. Contact us at email@example.com if you have further questions.
17. How Do We Protect Your Personal Data?
We maintain technical, physical, and administrative security measures designed to provide reasonable protection for your Personal Data against loss, misuse, unauthorized access, disclosure, and alteration. The security measures include firewalls, data encryption, physical access controls to our data centers, and information access authorization controls. While we are dedicated to securing our systems and Services, you are responsible for securing and maintaining the privacy of your password(s) and Account/profile registration information and verifying that the Personal Data we maintain about you is accurate and current. We are not responsible for protecting any Personal Data that we share with a third-party based on an account connection that you have authorized.
In the unlikely event that a security breach which affects individuals’ rights and freedoms is discovered, according to our risk assessment policy, CETV will inform those individuals without undue delay.
18. Can Children Use Our Services?
The Site and Services are intended for users who are 18 years old or older. We do not knowingly collect Personal Information from children under the age of 18. If we become aware that we have inadvertently received Personal Information from a child under the age of 18, we will delete such information from our records.
19. Updates or Changes in Processing
20. Contact Us
Our Data Protection Officer can be contacted at firstname.lastname@example.org
Account means a CETV member account.
Device Information means data that can be automatically collected from any device used to access the Site or Services. Such information may include, but is not limited to, your device type; your device’s network connections; your device’s name; your device IP address; information about your device’s web browser and internet connection you use to access the Site or Services;
Guest Usage means a person’s Use of the Services without logging into and/or establishing an Account.
Personal Data means information that can be associated with an identified or directly or indirectly identifiable natural person. “Personal Data” can include, but is not limited to, name, telephone number, email address, date of birth.
Process means any method or way that we handle Personal Data or sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, and consultation, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of Personal Data.
Services means any products, services, content, features, technologies, or functions, and all related websites, applications and services offered to you by CETV with an Account or Guest Usage.
Technical Usage Data means information we collect from your phone, computer or other device that you use to access the Sites or Services. Technical Usage Data tells us how you use the Sites and Services, such as what you have searched for and viewed on the Sites and the way you use our Services, including your IP address, statistics regarding how pages are loaded or viewed, the websites you visited before coming to the Sites and other usage and browsing information collected through Cookies.
User means an individual who uses the Services or accesses the Sites and has established a relationship with CETV (for example, by opening an Account and agreeing to the CETV Terms of Service) or otherwise uses the Services for Guest Usage.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
• To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.that make your site experience more efficient and may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
• By emailing us
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We will notify the users via in-site notification
• Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
email@example.com and we will promptly remove you from ALL correspondence.
CETV Network Inc.
123 N Congress Ave STD 110
Boynton Beach, Florida 33426